Core Responsibilities Include: Supporting our customers and providing solutions to their technical issues. Actively listening and being empathetic while using your love of current technology. Resolving their problems and meeting their needs in a timely manner. Position Requirements Include:
A staffing company is filling a position for a Telecommute Salesforce Customer Support Engineer. Core Responsibilities of this position include: Responding to support cases over email or phone. Reviewing debug logs. Testing locally to recreate the issue. Required Skills:
Have a mix of technical skills, business insight, and a passion to lead and support the customer. Deep understanding of technology, industry architectures and vertical market use- cases. Will have domain level understanding of cloud infrastructures.
Must be able to: Provide phone support to customers and hotel partners. Resolve billing and booking issues in a real-time. Make judgement calls in high pressure situations. Qualifications for this position include: Native or Full professional fluency in Italian or Spanish.
5-10% of time travelling domestically and internationally. 5+ years' deploying or supporting online booking tools, profile tools or similar products. 5+ years' experience in the Business Travel industry. Exceptional consultative skills, interpersonal communication, listening.
Providing phone support to customers and hotel partners. Answering general questions about how we work and assist customers with using our app. Resolving customer issues in the first contact, only escalating the ticket when is appropriate. Applicants must meet the following qualifications:
Frequent travel. Minimum of 10 years' experience in financial services. Extensive buy side knowledge. Detailed knowledge of product requirements of buy side institutions. Track record of over-achieving sales quota. Strong technical foundation.
Translating client requirements into solutions supported by the offerings. Qualifications Include: 25% travel. 5+ years of experience in client-facing program or project management role in the financial services industry. Experience driving large scale programs/projects and accounts.
A travel and leisure company has a current position open for a Remote Support Agent. Must be able to: Answer incoming calls from customers. Convert inquiries into sales. Work with leads and pending sales. Required Skills: 1 year of recent cruise sales experience.
Maintain the primary company relationship in client's technical and operational areas. Ensure that client requests for additional services are addressed. Required Skills: Travel required 10 - 15% Advanced analytical skills required. EFT and Debit Card knowledge/experience.