3+ years experience in professional software development and/or customer support. Strong analytical, empirical troubleshooting and debugging skills. Experience in reviewing logs in various programming and scripting languages. Knowledge of microservices and understanding of API protocols.
Assisting in escalated application support issues for assigned solutions. Qualifications for this position include: Travel: May include up to 25% domestic. Bachelor’s degree or higher from an accredited university. Minimum of five (5) years of Technical Support experience.
A software company is filling a position for a Remote Technology Support Agent. Must be able to: Update/expand our platform and its underlying technology stack. Support customers' day-to-day support requests via email, telephone, live chat, or in-app.
A software company has an open position for a Remote Senior Support Product Manager. Candidates will be responsible for the following: Establishing and maintaining positive working relationships and constant communication with cross-department product teams.
Experience with Job Access With Speech, Dragon Naturally Speaking, Magic, ZoomText, and DeQue WorldSpace-Fire Eyes for 508 testing support. Demonstrate proficiency in Microsoft Office and MS SharePoint. Must be able to prepare test scripts and all required test documentation.
Must meet the following requirements for consideration: Bachelor’s degree. 5+ years of experience in a Customer Success or comparable role. Highly effective and polished verbal and written Communication skills. Demonstrated technical aptitude.
Required Skills: Bachelor’s Degree in Computer Science, Engineering or a related technical discipline OR. Equivalent combination of education, technical training, or work/military experience. 2-5 years of related software development experience in MUMPS.
Qualifications for this position include: Ability to participate in one full week of training starting March 1, 2018 2+ years of customer experience in a customer facing or support role. Availability to work on weekends and holidays. Outstanding communication skills, both verbal and written.
Expand existing accounts within an assigned portfolio. Support clients in the western US. Qualifications for this position include: Must be a detail-oriented team player. Must have good planning and problem solving skills. Must be self-motivated. Must have a strong sales ability.
Bachelor’s Degree from an accredited institution. Minimum 5 years experience in industrial process automation consulting or integration in a software discipline. Minimum 2 years experience in sales or technical sales role. At least two successful Industrial Software implementations.