Core Responsibilities Include: Supporting our customers and providing solutions to their technical issues. Actively listening and being empathetic while using your love of current technology. Resolving their problems and meeting their needs in a timely manner. Position Requirements Include:
Provide telephone and email-based support. Applicants must meet the following qualifications: 2+ years TechnicalSupport and Call Center experience. Ability to self-manage workload while working remotely. Experience with Salesforce or exposure to CRM solutions.
Able to assist in all aspects of arranging/booking travel including, air, rail, hotel, car and alternate ground transportation. First call resolution. Strong technical skills. Able to work well in a virtual structured team environment.
Individual must be able to fulfill the following responsibilities: Troubleshoot deep technical issues. Look for opportunities to improve how we deliver a hosted offering. Write code for B2B organizations. Skills and Requirements Include: Knowledge of Micorosft Azure or Kubernetes.
Strong interpersonal and problem solving skills. Desktop Computer or Laptop Computer Windows 7 (32 & 64 bit), Windows 8, 8. 1 or Windows 10 POTS hardwired or digital phone line. All other technical requirements necessary for this position.
Answering incoming calls and providing technicalsupport and assistance. Receiving and handling a large number of inbound calls daily. Listening to customer concerns, documenting them and, resolving when able. Must meet the following requirements for consideration:
Bachelor’s degree in Business, Accounting or equivalent work experience accompanied with a High School Diploma/GED. 5 years of experience supporting Credit Union application systems, and financial institution accounting. Any other applicable experience.
A staffing agency is filling a position for a Telecommute Business Systems Consultant in West Des Moines. Core Responsibilities of this position include: Planning remediation efforts around applications and servers. Acting as a liaison between tech and business to get questions answered.