Provide first-level technical support to patients that report issues with the Web based product. Applicants must meet the following qualifications: High School Diploma required. Familiar using software such as Word, Excel, Web Browsers and Browser based web applications.
Combining technical expertise with customer service to resolve questions and issues. Documenting and building new tools to improve support flows. Assisting with successful on-boarding of new customers. Skills and Requirements Include: English fluency (written and spoken)
Provide superior customer service while navigating multiple systems. Use chat to ask and receive internal support. Position Requirements Include: Prior customer service experience. Sales experience. Home office that is noise and distraction free. All technical requirements listed by company.
Working in a fast paced environment with evolving business needs. Using chat to ask and receive internal support. Required Skills: Prior customer service experience. Sales experience. High school diploma or equivalent. All technical requirements listed by company.
Prior customer service experience. Professional and articulate voice. Home office that is noise & distraction free. Ability to provide superior customer service while navigating multiple systems including the use of chat to ask and receive internal support. Technical Requirements.
A venture production studio has an open position for a Telecommuting Technical Community Support Specialist. Core Responsibilities of this position include: Synthesizing data, brainstorming, and coordinating with the broader Product and Engineering teams.
A software company is seeking a Remote Bilingual German English Technical Support Analyst. Individual must be able to fulfill the following responsibilities: Identify, replicate and diagnose issues. Stay up-to-date with changes and bugs in our software.
Helping customers with technical and non-technical solutions to inquiries via phone, chat, and email. Installing and upgrading web software. Troubleshooting a variety of issues including email, DNS, and SSL certificates. Required Skills: Travel for some company events.
BA/BS Degree (or equivalent) Extensive experience in one or more of the following: consulting, technical support, account management or project management. Consultative and customer focused approach and engagement style. Experience dealing with large scale, technologically complex accounts.