Demonstrate exceptional writing skills and the ability to provide information in a clear and concise manner while conveying a warm and friendly tone. Exceptional clinical skills (e. g. , listening, validation) even though you are not a clinician.
You must have manual dexterity, able to speak on the telephone intermittently throughout the day and read and write English fluently. *Requires DSL, fiber or cable internet connection from home. 1 mbps preferred or better. *
About 20% of your time will be devoted to activities of interest to you and of high value to our company, such as creating and delivering educational presentations, writing for a clinical blog, and serving on internal or customer-facing committees. We are:
Above average verbal and writing skills essential as most company and client communication is completed via email. Must be able to develop clear and concise reports in a timely manner. Experience with Electronic Medical Records desired.
Supports Ask the Expert service line by writing clinical vignettes for consumption by external physician specialists. Utilizes the company's proprietary database to help connect members to Teladoc Health associated physicians for appointments.
Utilize industry guidelines, Medicare Benefit Policy Manual guidelines, national coverage determinations, local coverage determinations, and best practice standards, as well as a broad knowledge base and sound clinical judgment in reviewing medical records and writing appeals.
Bilingual English/Spanish. Must be able to speak, read and write in both languages without limitations or assistance. See Additional Information on testing. Case management certification. Hold an active Compact nursing license. Additional Information. Our Hiring Process.