Improving support processes. Overseeing training of new hires. Required Skills: Proven record of providing excellent customer support. Proven record of leading and managing a remote support team. Previous remote work experience. Great English speaking and writing skills.
Writing well designed, testable, efficient code. Qualifications for this position include: 3+ years of experience developing with modern PHP using Laravel or Symfony. Effective team leadership skills. Contract management experience. Ability to execute full software development life cycle.
Ability to travel is a must. Strong design eye and sharp writing skills. Ability to prioritize dozens of moving pieces and competing deadlines and goals. Proven track record of running successful email campaigns and online fundraising strategies.
Understanding of financial concepts/terminology and medical terminology. Ability to motivate, develop, and direct staff. Knowledge and experience with Medical Information Bureau (MIB) coding. 5 – 10 years experience writing documents.
Must be able to: Write and edit digital communications material. Schedule, plan and maintain oversight of content. Manage up to three staff members on the digital engagement team. Must meet the following requirements for consideration: Potential for international travel.