3+ years of training experience technical aptitude required. Knowledge of training and learning principles. Knowledge of instructional systems design methods. Experience with writing and/or maintaining documentation. Experience with webinar and e-learning applications.
Ability to handle high pressure client situations and work multiple escalations. Ability to analyze developments/trends and present the issue to key stakeholders. Highly organized with attention to quality work. Effective communication skills with a high degree of technical writing skills.
Writing and editing the training content. Creating job aids and training documentation. Developing training lesson plans. Applicants must meet the following qualifications: US Citizen with active or ability to obtain Public Trust Clearance. Experience with Adobe Captivate.