Ability to develop and maintain in-depth, up-to-date technical knowledge. Ability to write and perform technical product and solution training for groups. BS in Electrical Engineering or equivalent experience. 7 to 10 years of application experience with industrial automation products.
Qualifications for this position include: A minimum of 2 years of experience working in a direct customer-facing role. At least one year of primary phone-based customer support. Previous experience providing tech support in a startup environment. Demonstrable problem solving and writing skills.
Managing milestones, deadlines, and deliverables. Required Skills: Highly organized, on time, an effective communicator and an even better listener. Strong writer. Experience in content marketing, blog writing, managing a content calendar, and working with other writers.
Professional marketing, digital/social, and/or communications expertise and experience. Understand the longer-term landscape for social selling and introduce innovative ideas. Superior writing and editing skills, ability to tailor existing content for multiple audiences.
3+ years of data analytics, writing, editing and intranet experience. 2+ years of HEDIS or CMS stars experience. 1+ year of Technology Product research experience. Experience with system installation and/or migrations. Experience leading functional or segment teams or projects.