Sales. Customer Service. Experience:
Not Specified. Date Posted:
10/19/2020 Job Description. Overview. PURPOSE OF POSITION. Entry level position, call center representatives field customer inquiries and finding innovative ways to respond to varying questions and issues.
. The sales specialist position will focus on generating interest in insurance products through incoming sales inquiries. . All leads are provided, no prospecting or cold calling. ! This is a fantastic opportunity for someone wanting to expand into sales, potentially for the first time.
Servicing existing accounts. Tracking your productivity. Skills and Requirements Include:
Minimum of one year of previous call center, sales, or prior work at home experience. Ability to multi-task in several computer applications at once. Strong research and problem-solving skills.
Customer Service or Telesales Assistant. Love talking to people. ? Have experience in customer service or telesales. ? In addition to providing clients with general administrative and assistant support you may be able to provide clients with customer service or telemarketing skills and expertise.
Receiving call types not related to sales; providing support to ensure an extraordinary customer journey. Skills and Requirements Include:
Over 18 years of age. Ability to listen to and understand callers' concerns. Ability to read and write in English clearly.
POSITION RESPONSIBILITIES. WHAT DOES A WORK AT HOME CALL CENTER REPRESENTATIVE DO. ?
In this role, you will be responsible for handling inbound calls and making outbound sales inquiries using state-of-the-art contact center technology and customer experience methodology.
Ensure service delivered to our customers meets contractual Key Performance Indicator ( KPIs')
Clarify customer requirements; probe for understanding, use decision-support tools and resources to resolve customer issues that are non-standard/unstructured and require some clarification or conceptual
. Our Sales Representatives love to help customers. ! You will be giving instructions, answering questions, and helping resolve customer issues. . If you have a positive attitude, patience, strong computer skills and the ability to solve problems, we want you. !
How can you make a difference.
Sales Customer Service Representative. Position Purpose: The Sales Customer Care Representative will provide outstanding service acting as the primary point of contact for customers regarding products and services related to client programs.
. If you have any sales or management experience, please note that on your application. .
What we need:
People interested in working part time from home 20-30 hours a week, nights and rotating weekends. .
At least 2-years of experience in customer service.