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    • Customer Service Advocate II

      applications Required Qualifications High School diploma or GED required 1 - 2 years of related experience preferred Vocational or technical education may be required Experience in a contact center environment preferred May require additional on-the-job...training or continuous learning education

      CRM Applications Call Documentation Regulation Compliance Product Awareness
    • Escalation Response Specialist

      resolution Support documentation, tracking, and resolution of assigned complaints and inquiries Required Qualifications High School diploma or GED 1 - 2 years of related experience Vocational or technical education may be required Additional on-the-job...training or continuous learning education may be necessary

      Complaint Tracking Issue Resolution Documentation Customer Support
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