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A/R Follow Up Specialist

Location: Remote
Compensation: Salary
Reviewed: Thu, Sep 24, 2026
This job expires in: 30 days

Job Summary

Working remotely on a full-time basis, the A/R Follow Up Specialist will manage the follow-up process for aged, unresolved insurance claims, conduct research on insurance issues, and ensure the resolution of claim problems to facilitate payment.

Key responsibilities
  • Following up on unresolved claims through phone calls and insurance company websites
  • Identifying reasons for non-payment from payers and taking appropriate actions to resolve issues
  • Managing patient balances as assigned and completing special projects as needed
Required qualifications
  • 2+ years of A/R follow-up (Insurance Collections) experience is required
  • Medical billing experience is helpful; hospital claims experience preferred
  • Ability to work independently and make informed decisions based on research
  • Prior office experience with a focus on problem-solving and research
  • Excellent summarization skills for account notes

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