A/R Follow Up Specialist

Job Summary

Following up on aged, unresolved claims, the full-time A/R Follow Up Specialist will work remotely to research insurance issues, communicate with payers, and ensure timely resolution of claims while managing patient balances.

Key responsibilities

• Follow up on unresolved claims and check claim status through phone calls and insurance websites
• Identify reasons for non-payment and take appropriate actions to resolve issues
• Manage assigned patient balances and complete other related duties as needed

Required qualifications

• 2+ years of A/R follow-up (Insurance Collections) experience is required
• Medical billing experience is helpful; hospital claims experience preferred
• 2+ years of office experience with a focus on problem-solving and research
• Ability to summarize important details concisely in account notes
• Prior computer experience is required