A/R Follow Up Specialist

Job Summary

Working remotely in a full-time capacity, the A/R Follow Up Specialist will follow up with insurance carriers on aged claims, research insurance issues, and manage patient balances to ensure timely payment resolution.

Key responsibilities

• Following up on unresolved claims and checking claim status via phone and insurance websites
• Identifying reasons for non-payment and taking appropriate actions to resolve issues
• Managing assigned patient balances and performing additional duties as required

Required qualifications

• 2+ years of A/R follow-up (Insurance Collections) experience is required
• Medical billing experience is helpful, with a preference for hospital claims and healthcare receivables experience
• 2+ years of office experience focused on problem solving and research
• Proficiency in summarizing account details and prior computer experience is required
• Flexibility to manage competing priorities and work independently