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A/R Follow Up Specialist

Location: Remote
Compensation: Salary
Reviewed: Tue, Oct 06, 2026
This job expires in: 30 days

Job Summary

Working remotely in a full-time capacity, the A/R Follow Up Specialist will manage aged, unresolved claims by following up with insurance carriers, researching issues, and ensuring timely payment resolution.

Key responsibilities
  • Following up on unresolved claims and checking claim status via phone and insurance websites
  • Identifying reasons for non-payment and taking appropriate actions to resolve issues
  • Handling patient balances as assigned and performing various special projects related to claims
Required qualifications
  • 2+ years of A/R follow-up (Insurance Collections) experience is required
  • Experience in medical billing and hospital claims is preferred
  • Prior office experience with a focus on problem-solving and research
  • Ability to summarize important details concisely in account notes
  • Prior computer experience is required

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