A/R Follow Up Specialist

Job Summary

Working remotely in a full-time capacity, the A/R Follow Up Specialist will manage follow-ups on aged, unresolved claims with insurance carriers, research insurance issues, and ensure timely resolution of claim disputes.

Key responsibilities

• Following up on unresolved claims and checking claim status via phone and insurance websites
• Identifying reasons for non-payment and taking appropriate actions to resolve issues
• Following up on assigned patient balances and completing additional duties as required

Required qualifications

• 2+ years of A/R follow-up (Insurance Collections) experience is required
• Medical billing experience is helpful, with a preference for hospital claims and healthcare receivables experience
• Prior office experience involving problem solving and research is necessary
• Ability to summarize important details concisely in account notes
• Flexibility to work on competing priorities and make informed decisions independently