Academic Advisor
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Job Summary
Providing exceptional support to students throughout their academic journey, the full-time remote Academic Advisor I will manage student records, handle high volumes of communication, and foster student engagement and success using data-informed strategies.
Key responsibilities
- Manage and maintain accurate student records and communication to align with academic goals
- Handle inbound and outbound student calls and emails, providing exceptional customer service and assistance
- Support students in building self-efficacy by offering guidance, resources, and encouragement in a positive environment
Required qualifications
- Bachelor's degree
- 1 year of demonstrated experience in a professional setting such as customer service, admissions, or higher education advising
Complete Job Description
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