Account Coordinator

Job Summary

To support a dedicated team, the full-time remote Account Coordinator will manage and process accounts, support customer inquiries, and initiate outbound calls while maintaining strong client relationships.

Key responsibilities

• Manage and process accounts within the internal queue to meet service level agreements
• Support inbound inquiries from internal and external customers
• Initiate outbound calls to customers and recovery vendors while partnering across departments

Required qualifications

• 1-2 years of experience in customer service, finance, or the automotive industry
• High school diploma or equivalent (Bachelor's degree preferred)
• Proficiency in using computer systems and Google Workspace applications
• Ability to effectively manage accounts and provide exceptional customer service
• Strong interpersonal skills for delivering excellent service