Account Coordinator
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Job Summary
Seeking a full-time remote Account Coordinator, the candidate will manage and process accounts, support customer inquiries, and collaborate across departments to enhance client relationships and service levels.
Key responsibilities
- Manage and process accounts within the internal queue to meet service level agreements
- Support inbound inquiries from both internal and external customers
- Initiate outbound calls to customers and recovery vendors while providing accurate information
Required qualifications
- 1-2 years of experience in customer service, finance, or the automotive industry
- High school diploma or equivalent; Bachelor's degree preferred
- Proficiency in managing accounts and delivering exceptional customer service
- Excellent written and verbal communication skills
- Ability to work independently and meet time commitments
Complete Job Description
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