Account Development Manager

Job Summary

To protect and grow client relationships, the full-time remote Account Development Manager will manage renewals, identify expansion opportunities, and develop accounts within the organization while collaborating closely with Sales, Product, Onboarding, and Engineering teams.

Key responsibilities

• Own the renewal process for assigned accounts, escalating at-risk renewals with a clear plan
• Identify and pursue opportunities for account expansion, including additional buildings and services
• Proactively build relationships with stakeholders to create promoters across each account

Required qualifications

• 3+ years of client success or account management experience in B2B SaaS, with direct ownership of renewals
• Experience in Proptech or commercial real estate technology, understanding acquisitions and dispositions
• Strong technical aptitude for learning and administering software platforms
• Effective client communication skills, both written and verbal, across various levels of an organization
• Ability to work collaboratively across departments, utilizing CRM and account health data for prioritization