Account Director

Job Summary

To develop strategic opportunities into long-standing, profitable relationships, the full-time remote Account Director will oversee a team of Account Managers and Analysts, ensuring high performance and effective leadership while maintaining senior-level client relationships.

Key responsibilities

• Maintain senior, trust-based relationships with clients and implement consistent processes for top-tier service
• Own the retention, growth, and profitability of assigned client accounts while identifying efficiencies and improving profitability
• Run regular 1:1s with team members, manage staffing needs, and train team members to become independent operators

Required qualifications

• Proven leadership experience managing people managers with a track record of developing account service and technical teams
• Strong business acumen and the ability to connect media efforts to client business objectives
• Experience with digital advertising, metrics, and ad buying platforms at a portfolio-management level
• Demonstrated ownership of profitability decisions across a multi-account client portfolio
• Familiarity with advertising principles and paid digital media strategies, including DSPs, Facebook Business Manager, and Google Ads