Account Director
Job Summary
Leading and expanding strategic client relationships, the full-time Account Director will drive client satisfaction, manage large-scale initiatives, and collaborate cross-functionally to deliver impactful solutions in a remote environment.
Key responsibilities
- Manage a portfolio of high-value enterprise accounts to ensure satisfaction, retention, and growth
- Oversee IT projects and enhancements, coordinating engagement across multiple internal teams to meet client expectations
- Conduct annual account reviews and prepare Quarterly Business Review presentations to communicate program performance and strategic initiatives
Required qualifications
- High School Diploma or equivalent required; Bachelor's degree preferred
- 7-10 years of experience in account management or related strategic client-facing roles
- Healthcare experience strongly preferred
- Proven experience managing enterprise-level or complex client relationships
- Expertise in Microsoft Office Suite, Google Apps, Salesforce, and project tracking software
Complete Job Description
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