Account Director
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Job Summary
Leading and expanding strategic client relationships, the full-time Account Director will manage high-value enterprise accounts, drive client satisfaction and revenue growth, and collaborate cross-functionally to deliver impactful solutions in a remote environment.
Key responsibilities
- Lead a portfolio of high-value enterprise accounts to ensure satisfaction, retention, and long-term partnership growth
- Oversee and monitor IT projects and enhancements, managing timelines and communication with internal teams and client stakeholders
- Conduct comprehensive annual account reviews and prepare Quarterly Business Review presentations to communicate program performance and strategic initiatives
Required qualifications
- High School Diploma or equivalent required; Bachelor's degree preferred
- 7-10 years of progressive experience in account management or related strategic client-facing roles
- Proven experience managing enterprise-level or highly complex client relationships
- Healthcare experience strongly preferred
- Expertise with Microsoft Office Suite, Google Apps, Salesforce, and project tracking software
Complete Job Description
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