Account Director
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Job Summary
To support a growing Client Service team, the full-time remote Account Director will protect and grow client accounts, develop strategic account management plans, and build relationships that enhance client satisfaction and retention.
Key responsibilities
- Act as the key liaison between the company and clients, ensuring effective communication and relationship management
- Develop and manage strategic account plans to identify opportunities and mitigate risks within client accounts
- Lead the onboarding process and facilitate customer contracts, ensuring alignment with internal stakeholders
Required qualifications
- BA/BS degree or equivalent consulting agency experience preferred
- 7+ years of experience in client service, digital media, digital/analytics sales, or account management
- Proven ability to develop and maintain effective client relationships
- Experience in developing strategic digital initiatives and analytics reporting
- Strong skills in negotiation and managing multiple projects simultaneously
Complete Job Description
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