Account Director, Global Accounts

Job Summary

Owning the overall health and growth of a global strategic enterprise account, the full-time Account Director, Global Accounts will manage partnership strategy, executive relationships, and program success while working remotely.

Key responsibilities

• Lead the overall strategy and execution of the partnership, ensuring alignment with client business priorities and workforce needs
• Drive retention, renewal, and expansion strategies while resolving complex account issues and prioritizing client requests
• Develop and manage a dedicated account team, providing strategic direction and oversight for program delivery and performance

Required qualifications

• Proven experience in commercial ownership with accountability for renewals and expansion on large, complex accounts
• Demonstrated ability to manage executive relationships and navigate competing priorities among senior stakeholders
• Experience leading and developing managers responsible for their own teams and performance outcomes
• Track record of overseeing global program delivery with measurable outcomes and high-quality engagement
• Ability to make scope and resource decisions, setting realistic commitments and securing cross-functional support