Account Executive, SMB

Job Summary

Focused on new merchant acquisition and expansion, the full-time remote Account Executive, SMB will independently source opportunities, manage the full sales cycle, and serve as a trusted advisor to small business clients, helping them leverage Shopify's solutions for growth.

Key Responsibilities

• Source and engage merchants to understand their goals and connect their needs to Shopify solutions
• Conduct high-volume outreach through calls, emails, and social media to generate and progress pipeline
• Own the sales cycle from initial contact through negotiation and signature, ensuring pipeline health

Required Qualifications

• Proven experience in a closing sales role with a successful track record in competitive environments
• Strong comfort with outbound prospecting in a high-volume sales environment
• Demonstrated ability to manage an end-to-end sales cycle
• Experience in expansion, product adoption, or account growth
• Consultative communication style that builds trust and uncovers merchant needs