Account Executive, SMB

Job Summary

Focused on new merchant acquisition and expansion, the full-time remote Account Executive, SMB will independently source opportunities, manage the full sales cycle, and provide tailored Shopify solutions to entrepreneurs and growing merchants.

Key Responsibilities

• Source and engage with merchants to understand their goals and connect them to appropriate Shopify solutions
• Conduct high-volume outreach through calls, emails, and social media to generate and progress sales pipeline
• Own the sales cycle from initial contact through negotiation and closing, while maintaining a healthy pipeline

Required Qualifications

• Proven experience in a closing sales role with a successful track record in competitive environments
• Strong ability in outbound prospecting and managing high-volume sales activities
• Demonstrated experience running an end-to-end sales cycle, including discovery and negotiation
• Experience in expansion or cross-sell motions and product adoption
• Consultative communication style with the ability to build trust and uncover merchant needs