Account Implementation Consultant

Job Summary

Owning the end-to-end implementation lifecycle, the full-time Account Implementation Program Consultant will coordinate cross-functional teams to ensure successful onboarding and launch of new accounts in a remote capacity.

Key responsibilities:

• Execute the account implementation plan from MSA signing to BAU launch, tracking milestones and coordinating with various departments
• Translate the Implementation Blueprint into account-specific action plans, facilitating kickoff calls and progress meetings with stakeholders
• Build and maintain an Account-specific Implementation Playbook while managing the structured handoff to BAU teams and reporting status to leadership

Required qualifications:

• Bachelor's degree in Business, Finance, Real Estate, or a related field preferred
• 5-7 years of experience in operations, project management, or account management, with a focus on implementation or onboarding programs
• Demonstrated ability to coordinate cross-functional work in a matrixed organization
• Strong project management skills with the ability to manage multiple accounts simultaneously
• Familiarity with CBRE systems such as PeopleSoft, DealIQ, and Power BI preferred