Account Investigator

Job Summary

Working remotely in a full-time capacity, the Account Investigator will be responsible for the timely resolution of credit balances by analyzing patient accounts for necessary refunds or adjustments to patients or insurance carriers.

Key responsibilities

• Conduct extensive investigations into patient accounts that may require refunds
• Utilize knowledge of various carrier types, including commercial and governmental
• Analyze medical accounts receivable with a focus on attention to detail and problem-solving

Required qualifications

• High School diploma or equivalent required
• Experience in physician billing, specifically in AR, Refunds, or Payments
• Ability to analyze and interpret medical billing documentation and data
• Strong organizational skills and the ability to prioritize workload
• Professional discretion and independent judgment in daily tasks