Account Maintenance Representative

Job Summary

Handling a variety of document processing and record-keeping tasks, the full-time remote Account Maintenance Representative will manage customer account information, address inquiries, and provide administrative support while ensuring high-quality customer service.

Key responsibilities

• Process new account information and update existing account details
• Answer customer inquiries and resolve issues related to account management
• Classify, consolidate, and summarize documents and information for reporting purposes

Required qualifications

• High school diploma or equivalent
• Three to five years of clerical and customer service experience
• Thorough knowledge of products and services related to the assigned area
• Proficient in Microsoft Office applications and computer navigation
• Ability to manage multiple projects and deadlines effectively