Account Manager
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Job Summary
To drive growth in Monthly Recurring Revenue (MRR), the full-time Account Manager will manage an assigned portfolio of Mid-Market and SMB customers, focusing on account planning, expansion execution, and pipeline conversion while collaborating with Customer Success Managers remotely.
Key responsibilities
- Build account plans for priority accounts using account scores and whitespace analysis
- Identify and convert expansion opportunities alongside Customer Success signals
- Maintain an accurate expansion pipeline and forecast in Salesforce
Required qualifications
- 3+ years of Account Management, Customer Success, or closing Sales experience in B2B SaaS
- Proven ability to navigate account whitespace and execute data-driven expansion strategies
- Strong commercial negotiation skills for add-ons and contract restructuring
- Experience collaborating with Customer Success teams to drive account growth
- Proficient in pipeline management and forecasting using Salesforce
Complete Job Description
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