Account Manager
Job Summary
Cooperating with major e-commerce brands in Mexico, the remote Account Manager will manage client relationships, ensure premium customer service, and assist in launching ad campaigns while working in a fast-growth environment.
Key responsibilities
- Conduct regular meetings with top clients to maintain strong relationships and ensure customer success
- Execute customer communications through various channels, addressing inquiries and providing information about services and products
- Develop and maintain in-depth product knowledge to optimize data and improve campaign performance
Required qualifications
- Experience in managing online advertising campaigns for clients
- Background in adtech, advertising, or agency work within the online sector
- Strong analytical skills and interest in performance marketing or e-commerce
- Fluency in both Spanish and English
- Proficiency with customer support tools and processes
Complete Job Description
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