Account Manager

Job Summary

Managing and growing relationships with key enterprise customers, the full-time remote Account Manager will deepen customer engagement, maximize adoption of Brinqa solutions, and drive upsell and expansion opportunities.

Key responsibilities

• Own the commercial relationship with assigned strategic accounts, acting as the primary business point of contact post-sale
• Work closely with the Customer Success team to drive customer satisfaction and ensure effective adoption of Brinqa solutions
• Identify opportunities for upsell, cross-sell, and expansion of Brinqa offerings within existing accounts

Required qualifications

• 5+ years of experience in account management, customer success, or enterprise sales in a SaaS environment
• Experience working with large, complex enterprise customers in cybersecurity, IT risk, or compliance domains
• Strong understanding of cybersecurity concepts such as vulnerability management and risk prioritization
• Proven track record of exceeding retention, upsell, and expansion goals
• Excellent communication and consultative selling skills