Account Manager
Job Summary
Managing a portfolio of law firm accounts, the full-time remote Account Manager will focus on renewals, upsells, and strategic business reviews to drive commercial expansion while partnering with Customer Success to maintain account health.
Key responsibilities
- Own renewals, upsells, and expansion revenue for existing law firm accounts
- Build and maintain multi-threaded relationships across various levels within accounts
- Run strategic business reviews to deliver insights and identify growth opportunities
Required qualifications
- 3+ years in B2B SaaS account management or sales with a proven track record of meeting renewal and expansion targets
- A strategic, relationship-driven approach with a focus on account planning
- Experience navigating complex stakeholder maps and conducting commercial conversations
- Fluency in CRM systems and a data-informed mindset
- Bonus: Experience working with law firms or in the legal tech space
Complete Job Description
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