Account Manager

Job Summary

Building strong relationships with a portfolio of child care and early education clients, the full-time remote Account Manager will manage client communication, coordinate digital marketing campaigns, and ensure client satisfaction while driving renewals and upsells.

Key responsibilities

• Manage ongoing client relationships and provide personalized outreach to ensure client success
• Coordinate the development and execution of digital marketing campaigns, including performance tracking and budget management
• Drive renewals and upsells by demonstrating the value of services and maintaining proactive communication with clients

Required qualifications

• 3+ years of experience in account management, client success, or a client-facing digital marketing role
• Working knowledge of digital marketing strategies, including paid ads, SEO, and social media
• Experience managing multiple client relationships or projects simultaneously
• Proficiency with CRM and project management tools
• Availability to work primarily on an Eastern Time schedule with a reliable remote work setup