Account Manager

Job Summary

To elevate seller success and streamline category operations, the full-time remote Account Manager will support U.S.-based sellers by analyzing sales data, nurturing emerging sellers, and executing category operations while working from Mexico.

Key responsibilities:

• Support emerging sellers by analyzing sales data metrics and providing structured growth assistance
• Develop scalable growth frameworks for sellers, establishing touchpoint cadences and testing incentives
• Execute category operations in collaboration with cross-functional teams and manage seller performance monitoring

Required qualifications:

• Professional-level English fluency with excellent communication skills
• 3+ years in a collaborative Account Manager or Category Manager role, preferably in a startup or marketplace environment
• Reliable computer, smartphone, and high-speed internet connection
• Service mindset with a passion for working with small businesses
• Detail-oriented and organized, capable of managing multiple seller touch-points simultaneously