Account Manager

Job Summary

Driving expansion growth within the customer base, the full-time Account Manager will foster strong relationships with existing clients, identify upselling opportunities, and ensure customer satisfaction while working remotely.

Key responsibilities

• Develop and maintain strong relationships with key stakeholders to understand their business goals and challenges
• Create and execute strategic account plans to identify growth opportunities within assigned accounts
• Proactively manage contract renewals and collaborate with the Customer Success team to ensure successful adoption of solutions

Required qualifications

• Bachelor's degree in Business, Marketing, Technology, or a related field preferred
• 3+ years of experience in software sales preferred
• Prior PMS experience highly preferred
• Strong understanding of sales processes for upselling and cross-selling
• Exceptional organizational and time management skills