Account Manager

Job Summary

Managing the needs of insured clients, the full-time remote Account Manager will provide exceptional customer service by booking temporary housing solutions and overseeing the sales process for the Insurance Housing Division.

Key responsibilities

• Serve as the main point of contact for insured clients and insurance adjusters, assisting with temporary housing arrangements
• Search, book, and manage various types of accommodations for displaced individuals while ensuring expenses remain within policy limits
• Build and maintain relationships with clients, vendors, and sales teams, while resolving any issues related to housing stays

Required qualifications

• Bachelor's Degree preferred
• Three to five years of sales experience, preferably in inside sales, apartment leasing, or hospitality
• Proficiency in Microsoft Outlook, Word, and Excel
• Ability to multitask and manage a high volume of customer inquiries effectively
• Strong problem-solving skills with a focus on providing creative solutions during the sales process