Account Manager
Job Summary
To support a growing client base, the full-time remote Account Manager will engage with customers to drive product adoption, secure renewals, and identify growth opportunities within an assigned book of business.
Key responsibilities
- Engage with customers throughout their journey to improve health metrics and drive renewals and expansions
- Facilitate value-based sales calls and follow established processes for contract amendments and renewals
- Maintain accurate data in Salesforce and participate in cross-functional meetings to enhance customer engagement strategies
Required qualifications
- 2 years of experience at a technology company with a SaaS subscription model
- 2 years in a customer-facing role in technology
- 1 year of daily Salesforce usage as part of a core role
- College degree or equivalent work experience
Complete Job Description
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