Account Manager

Job Summary

Managing a portfolio of approximately 25 clients, the full-time remote Account Manager will build client relationships, oversee project delivery, and provide strategic insights in SEO, content, and performance marketing.

Key responsibilities

• Develop a deep understanding of clients' businesses and goals, collaborating with the team to deliver tailored marketing strategies
• Manage client onboarding and ensure timely delivery of projects while maintaining accurate client records
• Deliver tiered reporting and training sessions to help clients interpret performance data and enhance their understanding of results

Required qualifications

• 2+ years of account management or client services experience at a marketing agency
• Working knowledge of SEO and content marketing to discuss strategies with clients
• Experience in managing multiple clients and deadlines using project management tools like Asana
• Comfort in reading and interpreting marketing performance data
• Strong written and verbal communication skills, including experience presenting to senior stakeholders