Account Manager
Job Summary
Building strong, long-term relationships with clients, the full-time Account Manager will serve as the primary point of contact for assigned accounts, driving customer satisfaction, retention, and growth opportunities while working remotely.
Key responsibilities
- Serve as the primary point of contact for assigned customer accounts
- Drive customer adoption, engagement, and overall satisfaction
- Identify and develop upsell and cross-sell opportunities
Required qualifications
- 3+ years of experience in account management, customer success, or a client-facing role
- Demonstrated experience managing a portfolio of customer accounts
- Proven track record of supporting customer renewals and revenue growth
- Experience in a B2B environment, preferably in the SaaS or technology industry
- Familiarity with CRM systems and account management tools
Complete Job Description
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