Account Manager

Job Summary

Managing a high-volume portfolio of SMB clients, the full-time remote Account Manager will focus on client retention, renewals, and growth by developing strong relationships and identifying opportunities for additional value through Wunderkind's platform.

Key responsibilities

• Own renewal strategy and outcomes, proactively identifying risks and developing action plans to support strong retention
• Identify opportunities for expansion within existing client relationships and lead growth initiatives from discovery through close
• Serve as the primary relationship owner for assigned accounts, ensuring a consistent and professional client experience throughout the lifecycle

Required qualifications

• 3-5 years of experience in a client-facing Account Management, Business Development, or Customer Success role, preferably in SaaS or marketing technology
• Demonstrated success in managing renewals and expansion opportunities within a revenue-generating book of business
• Experience using Salesforce or a similar CRM for account management, opportunity tracking, and forecasting
• Strong relationship-building and consultative skills with the ability to understand client objectives and drive additional value
• Bachelor's degree in Business, Marketing, or a related field preferred