Account Manager

Job Summary

Proactively hunting for expansion opportunities, the full-time Account Manager will generate incremental annual recurring revenue (ARR) through cross-sell and upsell within the existing customer base while collaborating with the Customer Success team to align outreach with customer goals.

Key responsibilities

• Consistently meet or exceed quota for self-generated expansion ARR through targeted prospecting and outreach
• Own the end-to-end expansion sales process, including discovery, qualification, proposals, negotiation, and closing
• Build and maintain a qualified expansion pipeline by identifying customer needs and developing account plans for priority customers

Required qualifications

• 3+ years of quota-carrying SaaS sales experience in account management or existing-business expansion roles
• Demonstrated success in proactively sourcing and closing cross-sell and upsell opportunities within an existing customer base
• Proven ability to build pipeline independently through outbound prospecting and account research
• Experience with Salesforce or similar CRM systems for pipeline management and documentation
• Strong commercial judgment to identify customer needs and recommend relevant solutions