Account Manager
Job Summary
Driving growth through customer adoption, the full-time Account Manager will manage a portfolio of clients remotely, focusing on upselling, contract renewals, and building trusted relationships to enhance client value and retention.
Key responsibilities
- Increase net dollar retention through proactive upselling and strong relationship management
- Lead client contract renewals to expand Annual Recurring Revenue and strengthen partnerships
- Identify and close new opportunities within assigned accounts to support a land and expand strategy
Required qualifications
- Post-secondary degree, preferably in business or a related field
- 1-2 years of experience managing client relationships and driving revenue growth
- Strong time management and organizational skills
- Outgoing and personable nature with a sales-driven attitude
- Ability to thrive in a dynamic, fast-paced environment
Complete Job Description
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