Account Manager
Job Summary
To support customer satisfaction and retention, the full-time remote Account Manager will manage client onboarding, evaluate customer needs, and cultivate strong relationships while driving product adoption and loyalty.
Key responsibilities:
- Onboard new clients and manage customer product and service orders
- Evaluate and analyze customer needs to optimize product adoption
- Promote customer loyalty and maintain client retention through strong relationships
Required qualifications:
- 3+ years in an Account Management/Customer Success role, preferably in B2B SaaS
- Experience in shipping logistics is a plus
- Proven track record of delivering results and contributing to revenue retention
- Bachelor's Degree in a related field preferred
- Demonstrated success in working with cross-functional teams
Complete Job Description
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