Account Manager
Job Summary
Managing a portfolio of existing customers, the full-time remote Account Manager will drive account expansion through upselling, cross-selling, and renewal strategies while acting as a strategic advisor to ensure customer satisfaction and retention.
Key responsibilities
- Serve as the primary point of contact for a portfolio of existing customers
- Drive account expansion through upselling, cross-selling, and renewal strategies
- Conduct regular account reviews and success check-ins to maintain customer satisfaction
Required qualifications
- Bachelor's degree and/or equivalent work experience
- 3-5+ years of experience in Account Management, Customer Success, or expansion-focused SaaS sales
- Proven ability to manage and grow a portfolio of existing B2B customer accounts
- Strong communication and relationship-building skills with executive stakeholders
- Proficient in Salesforce or other CRM systems
Complete Job Description
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