Account Manager

Job Summary

To support a growing portfolio of mid-market customers, the remote Account Manager will manage expansion strategies, deepen customer relationships, and identify opportunities for cross-selling and upselling Everway's Planning, Curriculum, and AT solutions.

Main responsibilities

• Own expansion strategy and account plans for an assigned portfolio of existing mid-market customers
• Identify and progress cross-sell and upsell opportunities across Everway's solutions
• Coordinate with Customer Success to monitor customer adoption and account health signals for timely expansion conversations

Required qualifications

• 3+ years of account management, expansion sales, or consultative sales experience in SaaS, EdTech, or a related environment
• Demonstrated success in growing revenue within an existing customer portfolio through cross-sell or upsell
• Experience managing a portfolio of accounts and developing account plans for growth opportunities
• Consultative selling skills with a track record of building relationships across multiple customer stakeholders
• Experience managing sales pipeline and forecasting using CRM data