Account Manager

Job Summary

Retaining and growing revenue for a portfolio of B2B SaaS accounts, the full-time Account Manager will serve as the internal decision-maker on client accounts and lead go-to-market strategies for new product releases while working remotely from the United States.

Key responsibilities

• Retain and grow an existing book of business through renewals, upsells, and cross-sells
• Own the end-to-end commercial relationship with clients, acting as their internal champion
• Develop and nurture relationships with senior decision-makers and collaborate with customer success teams to resolve issues

Required qualifications

• 3+ years of experience managing B2B SaaS accounts with a focus on retention and growth
• Proven track record in sales, demonstrating a mix of education, persuasion, and high-level execution
• Relentless drive and eagerness to learn and improve in the role
• Strong ability to develop go-to-market strategies for new product releases
• Experience in building and improving service organizations