Account Manager
Job Summary
Managing relationships with key customer accounts, the full-time remote Account Manager will drive up-sell and cross-sell opportunities while promoting deeper product engagement and maintaining strong stakeholder connections.
Key responsibilities
- Develop and maintain strong relationships with key stakeholders within customer organizations
- Analyze customer feedback and product usage data to enhance engagement and optimize organizational health
- Identify opportunities for up-selling and cross-selling products and services to meet or exceed quota targets
Required qualifications
- 2-4 years of experience in account management or a related field
- Prior experience in a SaaS environment, with dental SaaS experience preferred
- Strong communication and interpersonal skills to build rapport with clients
- Proficient in using CRM software and other relevant tools for account management
- Bachelor's degree in Business, Marketing, or a related field is preferred but not required
Complete Job Description
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