Account Manager
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Job Summary
Managing a portfolio of named customer accounts, the full-time remote Account Manager will serve as the primary point of contact, focusing on customer retention, contract renewals, and identifying new business opportunities while ensuring overall customer satisfaction.
Key responsibilities
- Operate as the primary commercial contact for named accounts, securing retention and negotiating long-term contracts
- Develop strategic account plans and maintain a deep understanding of customer needs and market trends
- Identify additional business opportunities and drive profitable revenue within targeted accounts
Required qualifications
- Account management experience in a software selling context with a track record of managing named accounts
- Experience in ERP, SaaS, or CRM sales environments
- Demonstrated ability to retain and grow revenue, including negotiating renewals and long-term contracts
- Bachelor's degree in a science, IT, or business subject
- Proficiency with CRM tools, such as Salesforce, and strong sales process discipline
Complete Job Description
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