Account Manager
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Job Summary
Managing a portfolio of approximately 250 partners, the full-time remote Account Manager will drive customer retention, oversee the renewal process, and identify growth opportunities to enhance recurring revenue.
Key responsibilities
- Drive renewals and retention by managing account timelines and minimizing churn
- Utilize customer health data to prioritize outreach and enhance engagement strategies
- Collaborate with internal teams to resolve renewal challenges and improve processes
Required qualifications
- 2-4 years of experience in account management, renewals, or customer success
- Proven track record of meeting or exceeding renewal targets
- Strong organizational and analytical skills
- Proficiency with Salesforce or a similar CRM platform
- Experience managing a high-volume portfolio of accounts
Complete Job Description
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